Privacy Policy

1. Information We May Collect

When you browse the website or voluntarily submit a consultation request, we may collect your name, contact details, city, consultation needs, appointment preferences, and other information you choose to provide.

For website security and basic analytics, we may also collect technical information such as access time, visited pages, device type, browser type, and IP address through server logs or browser technologies.

2. How We Use Information

We use collected information to respond to inquiries, arrange appointments, explain services, improve website experience, communicate with clients, and fulfill necessary security and compliance obligations.

We do not sell, rent, or otherwise commercialize your personal information to unrelated third parties without your explicit consent.

3. Sharing and Entrusted Processing

When necessary to provide consultation, appointment scheduling, medical resource coordination, or technical support, we may share relevant information with partner institutions, service providers, or professional advisors under confidentiality and compliance requirements.

Where required by laws, regulations, regulators, judicial authorities, or administrative authorities, we may provide necessary information in accordance with applicable requirements.

4. Retention and Security

We retain your information only for the period necessary to achieve the purposes described in this policy and use reasonable administrative, technical, and physical measures to reduce the risk of unauthorized access, disclosure, alteration, or loss.

Internet transmission is not absolutely secure. If you identify any abnormal risk relating to your contact or consultation information, please contact us promptly.

5. Your Rights

To the extent permitted by applicable law, you may request access to, correction of, deletion of, or withdrawal of consent for your personal information.

After verifying your identity, we will respond within a reasonable period as required by law, except where otherwise provided by law or necessary for contract performance or public interest protection.

6. Minors

This website and related consultation services are primarily intended for adults. If information about a minor is involved, it should be submitted by the minor's guardian after reviewing and agreeing to this policy.

7. Updates and Contact

We may update this policy in response to service changes, legal requirements, or compliance needs. Updated versions will be posted on this page and take effect upon publication.

If you have questions about this policy or our personal information practices, please contact us through the contact details published on the website.